General Terms and Conditions

General Terms and Conditions

Contact

freeflow by Adja
Andrea Salát
Rychartweg 30
D89075 Ulm

Phone: +49 (0731) 176 7709
Mobile: +49 160 986 39485

Cancellation policy

Please note that because freeflow by Adja retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations. If for some unforeseen reason you are no longer able to participate to the retreat the following policy in in place:

  • Cancellation 3 months before retreat - Full refund (service & admin charge of 200 Euros applies extra).
  • Cancellation 2 month before retreat - 50% refund (service & admin charge of 200 Euros applies extra).
  • Cancellation 4 weeks before retreat - No refund (unless you find someone to take your place).

Any refunds allowed will incur a processing fee.

No one books a retreat with the intention of cancelling it, but unexpected events do occur, so please consider purchasing travel insurance and that it is your responsibility to read and understand our cancellation policies. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early. We recommend that you purchase your own travel insurance. We encourage you to purchase trip cancellation insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses in the event you have an accident while on the retreat. Most travel insurance must be purchased within 14 days of making your reservation. We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to freeflow by Adja retreats will be refunded. Notification of cancellation for this reason will occur at least 1 month prior to retreat start date. freeflow by Adja retreats cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.

Covid travel update

Please note that if the retreat has to be postponed based on border closures then a credit for a guests’ hold deposit will be issued to be used for the postponement date. If the retreat happens as scheduled, but a guest decides not to attend based on any other reason than a country's border closure, then the regular cancellation policy (stated above) will be maintained.

If travel around the world is still being disrupted as the retreat nears, the final balance due date will be postponed until a final decision is made at the 1-month mark before the start date.
All attendees will agree to adhere to any covid regulations in place of the location where the retreat is held.

All travel mandatory requirements such as vaccinations, boosters, tests will be followed as required by law and while on retreat, guests agree to any local regulations in place such as masks, ‘green passes’ and the like.

Disclaimer

freeflow by Adja Retreats and all persons involved in retreats (hereinafter referred to as "AGENTS") act only in capacity as AGENTS for the participant in all matters connected with travel, sight-seeing journeys and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the participant's belongings. All prices quoted are correct at time of printing, include the cost of operation of the journeys, and are subject to currency changes. AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this journey. This agreement supersedes all previous oral or written communications, representations, or agreements between the parties. Participants assume the risk involved when participating in yoga, foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat. Participants agree to mediate any and all disputes prior to the institution of any litigation. In regard to the stay during the yoga retreat, AGENTS will provide safe, careful instruction and safe premises, but ask that each participant take personal responsibility for their own self-care and (in the unlikely case) for any injuries incurred during retreat. Modifications are given to students with specific needs. If participants are unsure of their physical ability due to previous injuries, they should seek the advice of a healthcare practitioner beforehand.
By participating in a retreat, guests acknowledge and agree to images, videos and photos of their being and likeness being taken by a freeflow by Adja retreats Photographer(s) and other participants and that such images may be shared at will online and publicly.

Disclaimer addendum

By participating in any program of freeflow by Adja retreats, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release freeflow by Adja retreats from any and all claims or causes of action, known or unknown, arising out. Please consult with your physician before beginning any exercise program.

By choosing to participate to our Retreat Yoga classes, you agree to the following:

  • Yoga is an individual experience. You will progress at your own pace, and if you experience any pain or discomfort, you will listen to your body, adjust the posture, and/or stop and rest when needed.
  • You understand there is an inherent risk associated with any exercise program including your voluntary participation in yoga that may result in injury. You understand and are aware that the components of yoga are potentially hazardous activities and may cause injury.
  • You acknowledge that you have either 1.) had a physical examination and/or have been given permission from your physician to participate in a yoga program or 2.) that you have decided to participate in a yoga program voluntarily and without the approval of your physician and do hereby assume all responsibility for your participation in the yoga or any other activity associated with freeflow by Adja retreats.
  • You, your heirs, and legal representatives, do hereby forever waive and release freeflow by Adja retreats, its members, teachers, agents and employees from any and all liability and responsibility from injury, accident, illness, legal and medical fees sustained now or in the future resulting from your participation in any yoga or activities.
  • You understand that freeflow by Adja retreats is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. 
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